Imogen Labs
Last updated: November 1, 2026
Imogen Labs LLC is a software company based in Duluth, Georgia. This policy covers all Imogen Labs products: the Eight.ly Suite (OS, Backup Server, Agent, Mobile, Stick, Nova AI, and Templates), HomelabARR, HomelabARR Mobile, NeuroHelper, Operator Kit, IPAC, and CF Companion. It also covers Eight.ly Professional, Eight.ly Container, Agent Templates, and the Imogen Playbook, which are retired and no longer sold.
We collect as little data as possible. This marketing site uses no tracking pixels and no third-party cookies.
We count visits with Umami, a privacy-focused analytics tool we host on our own infrastructure. It sets no cookies and does not identify you.
This applies to all products in the Eight.ly Suite: OS, Backup Server, Agent, Mobile, Stick, Nova AI, and Templates. All Eight.ly products run on your local hardware and your files stay there. Eight.ly OS checks for updates and, once activated, checks its license every day; it sends no usage data, file names or analytics. The full list of what it sends, and when, is on eight.ly/privacy.
HomelabARR CE is self-hosted and open source. It runs locally on your server and sends no data to Imogen Labs.
HomelabARR Mobile connects directly to your own HomelabARR server. No data is routed through or stored by Imogen Labs.
Chat messages in NeuroHelper are processed via the Claude API (Anthropic) and are not stored by Imogen Labs beyond the active session. Once your session ends, message content is not retained on our servers. Subscriptions are managed through Apple In-App Purchase.
If you sign up for Eight.ly early access, we keep your email address for one thing: to tell you when Eight.ly OS opens and to send you the image first. We mail you once to confirm the address is yours, and every mail carries a link that removes you and deletes the address.
Payments for the retired products were processed through Stripe. Templates and playbook content were delivered by email. We store your email address for delivery and do not collect any other data.
Operator Kit is open source and collects no data.
CF Companion is open source and runs entirely on your infrastructure. It communicates only with Docker and the Cloudflare API using credentials you provide. No data is sent to Imogen Labs.
IPAC is a methodology and reference specification. The files are text documents stored in your own Git repositories. No data collection occurs.
This site uses localStorage to store your theme preference (light or dark mode). That is the only client-side data we store. No cookies are set by this site.
We use Stripe for payment processing and Apple for in-app purchases. These services have their own privacy policies. We do not sell, rent, or share your personal information with any other third parties.
For privacy-related questions, email [email protected].
See also: Terms of Service · Support
