“Tickets start before anyone knows what done means.”
We add readiness gates that stop a ticket moving forward until it has a clear problem, acceptance criteria and a plan to verify it.
Jira & Atlassian
Fix the Jira your team works around.
Is your Jira a mess? Tickets move without being ready, sprint numbers cannot be trusted and everyone works around the tool. We rebuild it so the rules live in the system, not in a document nobody reads.
Start a projectProblems we solve
“Our sprint numbers are wrong.”
Estimates get counted twice, work carries over without a reason and nobody can say why velocity moved. We fix the rules and add reporting that shows the cause.
“Our workflow has grown a dozen exceptions.”
We simplify it to the steps your work really takes, then automate the moves that should not need a person.
“Nothing connects to Jira properly.”
We integrate Jira and Confluence with your code, your builds and your other tools, so a release can record itself.
“Every report is a spreadsheet someone builds by hand.”
We build dashboards and apps on the data Jira already holds, with the underlying issues one click away.
“We want an AI agent in our delivery process, but safely.”
We give agents one reliable interface to Atlassian and rules they cannot skip.
What we build
Workflow redesign
Statuses, transitions and screens matched to how your work actually moves.
Readiness gates
Transitions blocked when required sections, fields or estimates are missing, with a message that says what is missing.
Automation
Rules that move tickets, record releases and remove repetitive work.
Reporting
Sprint health, carry-over, point hygiene and transition history, built on your own data.
Forge apps
Custom apps that run inside Jira on Atlassian’s platform: pages, dashboard gadgets and issue panels.
Integrations
Jira and Confluence connected to source control, builds and release tracking.
API automation
Scripted, repeatable operations over the whole Atlassian API surface, for people and for AI agents.
Cleanup
Dead tickets, orphaned sprints and stale boards audited against the real state of the work.
Who it’s for
Delivery leads and administrators
You are asked to keep a tool honest. We put the rules in the workflow so you stop policing them.
Engineering teams
You want tickets that say what to build and a board that matches the code.
Programs with many teams
You need one standard across boards, with reporting you can compare.
Teams adding AI agents
You need agents to work through the tracker without approving their own work.
How we work
Understand
We read your boards, your workflow and your recent sprints against what really shipped. Then we list what is broken and why.
Design
We agree the standard: what ready means, what done means and who decides. We write the rules before building any of them.
Build
We build the rules the way we run our own delivery: one change at a time, checked before it ships, with each release recorded automatically.
Run
We watch the numbers after the change, adjust the rules and keep documentation current as the work moves.
Proof
keen
A free command line and MCP server covering 1,843 Atlassian API operations, used in our own delivery work.
Nine Jira apps
Nine Forge apps for readiness, commit rules, sprint health, dependencies, bulk edits and transition audits. In the lab, installed on our own Jira.
Our delivery system
Tickets that cannot move until ready, checks on every change and releases recorded automatically.
Questions
Do you replace our workflow or work with it?
Both are possible. We keep what your teams rely on, remove what only adds steps and change one thing at a time so the work keeps moving.
How long does a revamp take?
It depends on the number of boards and how many teams share them. We start with one board as a working example, then roll the standard out.
Do you build Jira apps for other companies?
Yes. We build custom Forge apps. The nine in our lab are working examples, and public Marketplace listing for them is not finished.
What happens when you leave?
The rules and automations live in your Jira, documented. Your team keeps running them without us.
Who owns what you build?
You do, outright. Whatever you pay us to build is yours, with full rights: the workflows, the automation, the complete source code of any app and the documentation.